FAQ

Frequently Asked Questions

Attendance

Please be prompt. We encourage learners to log in to their class 5 minutes before starting time. Learners who are not present 15 minutes after class starts are considered absent. We ask that you please let the teacher know if you will be running late or miss a class. 

Safety and Privacy

All Nesting Birds Publishing teachers, staff, independent contractors, and leaders working directly with children have undergone a criminal history background check. 

When learners log in to class, please have cameras on so the teacher can verify who has entered the classroom. The teacher's cameras will remain on at all times.

Refunds and Cancellation 

Nesting Birds Publishing will provide a full refund to the purchaser of the class or course if the learner withdraws from the class or course 24 hours before the start time. 

 

Nesting Birds Publishing will also offer a full refund if the teacher cancels a class or course before the start date.

 

Enrollees may request a full refund if a teacher changes the date or time of the class or course before the start date. Enrollees are entitled to a prorated refund if part of a class or course is rescheduled.

Refunds are not issued and fees are forfeited if a learner misses a class without any prior notification. 

 

Refunds are issued via the original payment method.